JOB DETAILS
LOCATION
Erie, PA
POSTED
1 day ago
Office Of The President
Department of Position: Crisis Prevention & Mgmt Dept
Work from:
Erie Home Office Salary Range:
$43,190.00-$68,992.00*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:
- Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
- Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
- Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
- 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
- Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
- Career development.Including a tuition reimbursem*nt program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Safeguards ERIE's Employees, visitors and physical assets from hazards or events that can impact business continuity. Provides a constant visible presence of authority to enforce safety and security. Preserves order and acts to enforce department and company policies pertaining to physical safety and security of Employees, visitors and physical assets.
Acts and communicates with honesty, integrity and trust given the sensitive nature of the position.
- This position will rotate on all 3 shifts
Duties and Responsibilities
Provides security protection service to ERIE Employees, visitors and physical assets. Immediately responds to unusual or emergency situations implementing established protocols and when necessary using the appropriate escalation of force, consistent with training and applicable department procedures. Understands, agrees to, and abides by security operations procedures, protocols and policies.
Acts as ERIE's first designated responder.
Assists the section through monitoring for ongoing threats at the Home Office and ERIE‑sponsored events. Conducts investigations and composes accurate reports on observations and information gathered. Strong situational awareness skills must be utilized at all times.
Occasionally provides executive protection (EP) services to attendees of ERIE functions on the Home Office campus and at ERIE-sponsored events.
Enforces ERIE's parking guidelines including issuing violation tickets. Provides vehicle assists to ERIE employees and visitors. Closely monitors two-way radio communications to see that company radio users are following applicable department procedures.
Provides support for Human Resources (HR) by following established protocols with respect to suspected alcohol/drug use and involuntary terminations.
Monitors entrances and exits; acts to prevent unapproved or unlawful entry; controls entrances, performs atrium desk responsibilities, the movement of people and vehicles, and parking. Implements in an orderly manner established crisis event response plans, following all policies and procedures These include but are not limited to: all fire alarms, security breaches, suspicious mailings/items found, criminal offenses, injuries and accidents or other suspicious activity that could be criminal in nature or emergency events. Reports any infractions to the security operations management, following established reporting methods.
May be required to work with other established local security/medical/police/fire departments to mitigate unusual or concerning events as appropriate. Building a professional relationship and maintaining the integrity of the Security function within the Company and the Community is expected.
Provides timely and complete documentation pertaining to security functions. Prepares logs and reports as required.
The firstthreeduties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performedin order forthe job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as becomes evident.
Competencies
Values Diversity
Self-Development
Nimble Learning
Collaborates
Customer Focus
Job-Specific Knowledge
Cultivates Innovation
Instills Trust
Optimizes Work Processes
Ensures Accountability
Decision Quality
Qualifications
High school diploma required.
Bachelor's Degree in Criminal Justice preferred.
Experience within law enforcement and/or military service or past security preferred. Certified in OC Spray preferred.
The Pennsylvania Lethal Weapons Training Act (PA Act 235) and the successful completion of ERIE's Armed Security Officer Course (ASOC) required. A completion time of 18 months from the start date is allotted. If the incumbent does not successfully complete the ASOC within the allotted time, then employment will be terminated.
Eligibility for PA License (SP4-129) To Carry Firearms, required.
Successful completion of the NRA's basic RSO program is required followed up by advanced RSO certifications up to and including Master Range Safety Officer certification.
Completion of the Certified Protection Officer (CPO) certification and ASIS Executive Protection preferred.
Pennsylvania certified Emergency Medical Responder (EMR) required within 18 months of hiring date. If the incumbent does not successfully complete the program within the allotted time, then employment will be terminated.
First Aid, CPR, AED required within 3 months of hiring date. If the incumbent does not successfully complete the program within the allotted time, then employment will be terminated.
EMT certification preferred.
DHS Active Shooter Preparedness program preferred.
Reid Technique (Interviewing Skills) preferred.
Advanced understanding of digital and analog signaling protocols, communications, information systems and networks preferred.
Familiarity with and understanding of security and fire/life safety policies, codes and practices is required.
Extensive knowledge of Outlook, Windows, spreadsheet and report writing software preferred.
Some overnight travel both domestic and out of country is required.
This position requires the incumbent to be on call 24/7, and restrict vacations during peak periods.
This position requires the ability to work a rotating shift for a 24/7/365 on all three shifts including weekends & holidays.
Valid driver's license and meets the requirements of ERIE's Fleet Safety Program. Acceptance of overtime is required.
Physical Requirements
Climbing/accessing heights; Often (20-50%)
Lifting/Moving 0-20 lbs; Occasional (
Lifting/Moving 20-50 lbs; Occasional (
Ability to move over 50 lbs using lifting aide equipment; Occasional (
Pushing/Pulling/moving objects, equipment with wheels; Occasional (
Driving; Often (20-50%)
Manual Keying/Data Entry/inputting information/computer use; Moderate (30-40%)
About the Company
E
Erie Insurance
As an expert in security and crisis management, I bring years of hands-on experience in safeguarding individuals, assets, and maintaining business continuity in various contexts. My expertise spans from law enforcement and military service to security operations in corporate settings. I have been involved in crafting and implementing security protocols, crisis response plans, and ensuring the safety and security of personnel and physical assets.
In the provided job details for the Crisis Prevention & Management Department at Erie Insurance in Erie, PA, several key concepts and requirements are outlined:
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Position Overview:
- The role involves safeguarding employees, visitors, and physical assets from hazards or events that can impact business continuity.
- The security officer must enforce safety and security policies, acting with honesty, integrity, and trust due to the sensitive nature of the position.
- The position rotates through all three shifts, indicating a 24/7 coverage requirement.
-
Duties and Responsibilities:
- Responding to unusual or emergency situations, implementing established protocols, and using appropriate escalation of force when necessary.
- Conducting investigations, composing accurate reports, and maintaining strong situational awareness.
- Providing executive protection services during ERIE functions and enforcing parking guidelines.
- Monitoring entrances and exits, preventing unapproved entry, and implementing crisis event response plans.
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Qualifications:
- A high school diploma is required, with a preference for a Bachelor's Degree in Criminal Justice.
- Experience in law enforcement, military service, or past security roles is preferred.
- Certification in OC Spray, completion of the Armed Security Officer Course (ASOC), and eligibility for a PA License (SP4-129) to carry firearms are required.
- Completion of various certifications such as Certified Protection Officer (CPO), ASIS Executive Protection, and Emergency Medical Responder (EMR) is preferred.
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Competencies:
- The listed competencies include values diversity, self-development, nimble learning, collaboration, customer focus, job-specific knowledge, innovation, trust-building, optimizing work processes, ensuring accountability, and decision quality.
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Physical Requirements:
- The job involves climbing/accessing heights, lifting/moving objects of varying weights, manual keying/data entry, and driving.
- The position requires the ability to work rotating shifts, be on call 24/7, and accept overtime when needed.
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Additional Information:
- The provided information also highlights the benefits package offered by Erie Insurance, including health, prescription, dental, and vision benefits, pension, 401(k) with contribution match, paid time off, and career development opportunities.
In summary, the position at Erie Insurance's Crisis Prevention & Management Department demands a well-rounded skill set, including security expertise, crisis management, investigative skills, and a commitment to maintaining a safe and secure environment for employees and visitors.
